Communication Policy: Opt-Out and Compliance with A2P Regulations



At Visiting Angels, we value your privacy and preferences. This policy outlines your rights regarding the receipt of communications from us, including text messages, emails, and other forms of communication.

1. Opt-Out Instructions

You may discontinue receiving communications from us at any time by following these steps:

1.1 For SMS Messages
  • Simply reply STOP to any text message you receive from us.
  • Upon receiving your request, we will promptly remove your number from our SMS communication list.
  • You will receive a confirmation text verifying your opt-out request has been processed.
1.2 For Email Communications
  • Click the "Unsubscribe" link at the bottom of any email communication from us.
  • Alternatively, you can reply to the email with the word STOP, and we will process your request manually.
1.3 For Other Communication Channels

2. Processing Time

  • Opt-out requests are typically processed within 24 hours.
  • Please allow up to 3 business days for processing in rare cases of technical delays.

3. Additional Notes

  • Opting out of one communication channel (e.g., SMS) does not automatically opt you out of others (e.g., email). Separate requests must be made for each channel.
  • If you have opted out but continue to receive communications, please contact us at Daniel@SCVisitingAngels.com for immediate assistance.

4. Compliance with A2P Guidelines

We comply with all regulations governing A2P communication, including:

  • - Adhering to local laws regarding communication consent and opt-out processes.
  • - Sending only relevant and authorized messages to users who have explicitly opted in to receive such communications.
  • - Ensuring that opt-out mechanisms are easy to use, effective, and promptly enforced.

5. Policy Updates

This policy is subject to updates to remain compliant with applicable regulations and to better serve our clients, users, and employees. Any changes will be posted here with an updated revision date.

Effective Date: 01/01/2018

Last Updated: 12/27/2024

For any questions regarding this policy, contact us at Daniel@SCVisitingAngels.com or call us at (864)244-6300.

Privacy Policy, Terms and Conditions



Effective Date: 12/27/2024

Angel Hands, LLC dba Visiting Angels ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.SCVisitingAngels.com (the "Website").

1. Information We Collect
  • Personal Information: Name, email address, phone number, and other details provided through forms or communications.
  • Non-Personal Information: IP address, browser type, pages visited, and other analytics data.
2. How We Use Your Information
  • Provide requested services.
  • Respond to inquiries or requests.
  • Improve our Website and user experience.
3. Information Sharing

We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS. We do not sell or share your personal information with third parties except:

  • When required by law.
  • To trusted service providers who assist us in operating our business.
4. Cookies

Our Website uses cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings, though some features of the Website may be limited.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no data transmission over the Internet is completely secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at daniel@SCVisitingAngels.com.

7. Children’s Privacy

Our Website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

9. Contact Information

For questions or concerns about this Privacy Policy, please contact us at:
Email: info@SCVisitingAngels.com
Phone: (864) 244-6300

DANIEL RADULESCU
Owner, Director

"It's an honor to serve you and your family! We'd love to learn more about how we can support you! If you have any question, call us anytime! (864)244-6300"

Get In Touch

We are always happy to hear from you! Below are several ways that you can use to reach us. Which ever is more comfortable for you will owrk for us. We look forward to speaking with you soon!   

Visiting Angels

Physical Address
236 Adley Way
Greenville, SC 29607
Mailing Address
PO Box 25304
Greenville, SC 29616
Website
www.VisitingAngels.com
Phone Number
(864)244-6300
Fax Number
(888)284-3080
  

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